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Tuesday, 24 January 2012

Are Costa Cruises offering a 30% discount to Concordia survivors?

The internet has been ablaze for the last couple of days over a report that Coast Cruise Lines has offered  cruise passengers onboard the Costa Concordia a 30% discount off their next Costa cruise as compensation for the disaster.
Whilst I don't think Coast have exactly been covering themselves in glory over this incident I'm afraid people that this report is completely false, or nearly so anyway.
There was an offer of a 30% discount of their next Costa cruise, however this was an offer sent to travel agents recently for anyone already booked on a Costa Concordia cruise that has not yet sailed.
They were offered this as well as a full refund on the cruise they had already booked on the Concordia.

At no time was this offer made to the passengers that were onboard during the crash. The only statement to come from Costa regarding these passengers stated that they would be refunded the full cost of the cruise, any expenses incurred on board the ship (as some passengers had been on the ship for as long as six days by the time of the disaster), and transportation costs incurred en route to the ship and returning home. Passengers will also be reimbursed any medical expenses as a result of the accident.
Nothing at all has been mentioned about any other form of compensation for them although I understand several groups of passengers have already filed claims for compensation so Costa may well be awaiting the outcome of these.

Happy cruising

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